FAQs

Is all your Jewellery made using 925 sterling silver?

Yes, I only use 925 sterling silver to make my jewellery. e.g. chains, hoops, ear backs, beads, wire, jump rings etc… are all 925 sterling silver

Can I request for a certain shape/colour of sea glass?

Yes, if you would like a specific shape, size or colour of sea glass please message me and I will send some pictures for you to choose from.

Eco friendly Packaging?

I aim to be as eco friendly as possible so all orders are sent in a small cardboard box that is fully recyclable and biodegradable (occasionally I may use a 100% recycled poly mailer too). Inside will be FSC certified tissue paper and either a 100% organic cotton tie bag or a FSC certified Eco friendly jewellery box.

Gift Wrapping

Gift wrapping is £0.50 or a FREE personalised message can be included on a note card so it can be sent directly to the recipient. (Available at checkout)

Delivery & Returns

Delivery
FREE UK delivery over £35 or £2.50 under £35, 2-3 working days Or Next working day £3.50.

Orders can take up to 5 working days to be made. If you need an item quickly please email before buying.

Returns
We have a 14-day return policy, excluding earrings (for hygiene reasons) and custom products. Please see Refund policy for more details.

Jewellery Care

Wear It: Sterling silver can tarnish over time, but wearing your jewellery regularly can help prevent tarnishing, to clean use a polishing/cotton cloth.

Storage: Store in a closed jewellery Box, A Cool, dark place out of sunlight is best for storing jewellery.

Best Practice: Apply perfumes & lotions before putting on your jewellery and avoid harsh household cleaners.

Sea Glass Care & How To Clean: When sea glass comes into contact with the natural oils on our skin the frosted appearance of the glass can lessen, also a slight blackening on pale sea glass can happen from contact with the silver, simply wash with soap and water (or gently scrub with a soft tooth brush) to remove.